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Privacy & Cookies Policy

Effective Date: October 1, 2025
Website: https://www.nationwideautomotiveservices.com

NATIONWIDE AUTOPROTECT  (“we,” “us,” or “our”) respects your privacy. This policy explains—in plain, easy-to-understand language—what information we collect, how we use it, and the choices you have when you use our website.

This policy applies to visitors located within the United States except residents of California, Alaska, and Washington State, where we do not offer services.

1. What Information We Collect

We collect two types of information: information you provide directly and information collected automatically when you browse our website.

A. Information You Provide

You may provide the following information when requesting a quote, filling out a form, or contacting us:

  • Name

  • Email address

  • Phone number

  • Vehicle year, make, model, VIN, and mileage

  • Address or account details (if applicable)

  • Payment or plan information when purchasing a service contract

  • Messages or communications sent to us

We do not collect Social Security numbers or driver’s license numbers on the website unless necessary to complete a service you initiate.

B. Information Collected Automatically

When you visit our website, we automatically collect:

  • IP address

  • Device and browser type

  • Pages viewed

  • Items clicked

  • Time spent on the site

  • How you arrived at our website

  • Technical errors or performance data

This helps us improve site performance and user experience.

C. Call, Email & SMS Data

When you contact us, we may collect:

  • Call recordings (for training and quality assurance)

  • SMS opt-in or opt-out confirmations

  • Email communication content

2. How We Use Your Information

We use your information to:

  • Provide quotes and coverage information

  • Complete purchases and manage service contract records

  • Respond to customer questions and support requests

  • Improve our website and services

  • Send promotional messages (only if you opted in)

  • Protect the website, detect fraud, and maintain security

We never sell your personal information.

3. How We Share Information

We only share information with trusted partners when necessary to operate our business, including:

A. Service Providers

Companies that assist with:

  • Website hosting

  • IT and security

  • Customer communication

  • Analytics

  • Processing payments

  • Email and SMS delivery

B. Third-Party Administrators

If you purchase a Vehicle Service Contract, we may share your information with the administrators responsible for processing claims, providing coverage details, and managing your plan.

C. Legal & Compliance Purposes

We may share information when required by law or to protect our rights.

We do not rent, sell, or trade your personal information.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Ensure the site works properly

  • Save your preferences

  • Understand how visitors use our site

  • Improve performance and security

  • Help deliver relevant ads (Google, Meta, etc.)

Cookie Choices

You can control or disable cookies through your browser settings.
Please note: disabling cookies may limit website functionality.

5. Marketing & SMS Consent

By providing your phone number, you agree that NATIONWIDE AUTOPROTECT may contact you through:

  • Phone calls

  • Text messages

  • Automated or prerecorded systems

Message and data rates may apply.
You can opt out any time by calling (800) 988-5317.

You do not need to opt in to receive a quote or purchase a plan.

6. Your Privacy Choices

You can:

  • Unsubscribe from marketing emails

  • Opt out of SMS messages

  • Ask us to correct or delete your information

  • Manage cookie settings through your browser

To make a request, simply contact us.

7. Data Security

We take reasonable steps to secure your information through technical and physical safeguards.
However, no website or online system is 100% secure.

8. Children’s Privacy

Our website and services are not intended for children under 13, and we do not knowingly collect information from children.

9. Service Area

NATIONWIDE AUTOPROTECT provides services throughout the continental United States, except:

  • California

  • Alaska

  • Washington State

We do not market or sell to residents of these states.

10. Changes to This Policy

We may update this Privacy & Cookies Policy from time to time.
When changes occur, we will update the effective date at the top of this page.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, contact us:

NATIONWIDE AUTOPROTECT
Website: https://www.nationwideautomotiveservices.com
📞 Phone: 800-988-5317

Disclosure: NationWide AutoProtect offers Vehicle Service Contracts (VSC). A VSC is not a warranty but provides repair coverage for your vehicle after your manufacturer’s coverage has expired. The VSC contract is with you and the vehicle's owner and the VSC provider or administrator that will state what is covered in each plan.

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