FAQs
Your Questions Answered
Here’s Everything You Should Know
Learn everything you need to know about Nationwide Automotive Services in one place. From plan details and repair coverage to the claims process and payment questions, our team is ready to guide you so you can choose with confidence.
Do I need an Extended Auto Warranty if I am still
covered by the manufacturer?
Factory warranties don’t last forever, but an extended auto warranty can keep your vehicle protected after the original coverage expires. A single major repair can cost thousands, while the right plan may cover that expense. Transferable coverage can also increase your car’s resale value by giving future buyers added peace of mind.
The best time to buy extended coverage is while your vehicle is still under its factory warranty. You’ll usually pay less and avoid any gaps in protection—saving money and ensuring continuous coverage.
What is an extended auto warranty,also known as a auto protection plan?
Even the most dependable vehicles can develop mechanical problems over time, and today’s advanced systems make repairs more expensive than ever. An extended auto warranty helps protect you from unexpected costs once your manufacturer’s coverage ends. With plans backed by reputable providers, you typically pay a small deductible for covered repairs while the rest is handled for you.
Often, just one major repair can outweigh the cost of the warranty. A transferable plan may also boost your vehicle’s resale value. As your car ages and repair needs increase, an extended warranty offers peace of mind by helping cover costly issues like brake or transmission repairs—potentially saving you thousands over time.
Does my car qualify?
Most vehicles under 20 years old with fewer than 200,000 miles qualify, as long as they’re in original condition. Our team can quickly confirm your eligibility.
Can I transfer my service contract to another person if I sell my vehicle?
No, as each vehicle has different mileage, age, condition, and repair history, the contracts are created specifically for each vehicle. This guarantees that each vehicle gets the appropriate level of protection. That said, we do offer a discount when you cover more than one vehicle in a household
Do I really need an vehicle service contract (auto protection plan)?
Even the most reliable vehicles can develop mechanical issues over time, and modern repairs can be costly. An extended auto warranty helps protect you from unexpected expenses after your manufacturer’s coverage ends. When a covered repair is needed, you typically pay a small deductible while the plan covers the rest.
In many cases, one major repair can offset the cost of the warranty. Plus, a transferable plan may boost your vehicle’s resale value and provide added peace of mind as your car ages.
What is covered under my plan?
Our plans cover parts, labor, towing, roadside assistance, discounts on regualr everyday maintenance, like oil changes, break pads & shoes, battery replacement, fluid flushes, a safety inspection, and more. Coverage options vary based on your vehicle and driving needs, so speak with a Protection Specialist to find the right plan for you. We cover most vehicles up to 20 years old and/or 200,000 miles, depending on make and model. Call us at (800) 988 -5317 to learn more.
What is the process to decide if a claim will be paid?
Firstly, check if the part is covered in your coverage plan. If you have any questions, feel free to reach our customer service department at (877) 692-7268. Then, your mechanic will diagnose the cause of the breakdown and contact the claims department to start your repair.
What are my responsibilities to ensure the coverage stays valid?
It is mandatory to follow the manufacturer’s maintenance schedule and retain receipts of all scheduled maintenance. Also, you must be out of the waiting period to file a claim, as per the contract. Misuse, neglect, or modification of the vehicle during the contract term is not allowed.
Billing Questions
Is it possible for me to make multiple payments?
Yes, contact Payment Processing at 1 (877) 692-7268, and we will assist you in arranging multiple payments for your account.
Is it possible to alter my due date for payments?
If you are current on payments, we can change your due date. Contact Payment Processing at 1 (877) 692-7268, and they will assist you.
Is it mandatory for me to opt-in for automatic monthly payments?
To make sure that the coverage remains active in case of breakdowns, contracts are usually set up for automatic monthly payments.
Is it possible for me to skip a payment?
Skipping a payment is generally not allowed under the contract to ensure that the coverage remains active in case of breakdowns. But under our term policies we allow 2 deferrals within a 24 month span but they have to be 6 months apart.
What we stand for
Services You Can Count On
We set ourselves apart from others in the industry by delivering services our clients can truly count on. Every plan is built with your needs first, backed by dependable protection and unmatched customer service you won’t find anywhere else. Our commitment to excellence and reliability is what makes the difference.